Payment & shipping information

Payment methods

You can use the following payment methods: Amazon Pay, credit card (Visa, Mastercard, American Express), Maestro, Klarna and PayPal.

You can also conveniently use Apple Pay and Google Pay on mobile devices.


General Shipping Information

Delivery times for our insured shipping vary depending on the destination country. A list of our delivery areas and shipping costs can be found below:

Germany For orders placed before 12 PM, delivery within Germany takes 1–2 business days.

  • Order value < €49: €4.99 (DHL Standard)
  • Order value > €49: Free shipping (DHL Standard)

Austria

  • Order value < €69: €9.99 – DHL Standard, 3–4 business days
  • Order value > €69: Free shipping – DHL Standard, 3–4 business days

Switzerland

  • Order value < CHF 69.00: CHF 14.99 – Swiss Post, 3–5 business days
  • Order value > CHF 69.00: Free shipping – Swiss Post, 3–5 business days

All included in the price: All Swiss orders are already cleared through customs and taxed by us — these costs are included in the prices in our shop. No additional charges will apply to you.

Europe*

  • Standard shipping Europe: €9.99 – DHL Standard, 3–4 business days
  • Order value > €69: Free shipping – DHL Standard, 3–4 business days

Rest of the World

  • Standard shipping: €34.99 – DHL Standard, 7–15 business days
  • Order value > €99: Free shipping – DHL Standard, 7–15 business days

Duties & Taxes

International orders (deliveries outside the EU) may be subject to import duties and taxes once the order reaches its destination country. Unfortunately, these potential additional charges cannot be refunded by us. As import duties and taxes vary from country to country, we recommend informing yourself about these before placing your order.

*Switzerland is excluded from this — all Swiss orders are already customs-cleared and taxed by us.